Comprehensive Product Training That Ensures Your Success

At PilotFish, we understand that every organization has different and evolving training needs. That’s why we offer a range of training options to suit your current and ongoing requirements.

For self-paced learning, our Knowledge Hub provides an extensive selection of documentation and tutorials. You can take a Test Drive by doing our basic tutorials and progressing to advanced modules at your own pace. Our product’s modular approach lends itself well to providing documentation that allows you to focus on the skills that you need for your specific use cases without having to learn everything about the software. As our data mapper is based on XSLT technology, you can easily find additional resources online to learn XSLT – like this XSLT Introduction from W3 Schools.

94-Hour Comprehensive Implementation, Training and Mentorship Program

The typical startup process with PilotFish varies based on the client’s technical team experience but generally includes a 94-hour implementation, training and mentorship program. This comprehensive approach covers building the client’s first interface, followed by training and mentorship, supported by daily and weekly status meetings. The entire process can be completed in as little as 10-12 weeks.

This program consists of 6 phases that encompass all aspects of ensuring that customers have PilotFish products installed, are trained and have the support they need to implement their first interface.

• Phase 1 – Requirements Gathering (1 hour)
• Phase II – Formal Hands-on Classroom Training (25 hours)
• Phase III – Interface Design and Architecture (2 hours)
• Phase IV – Product Install (2 hours)
• Phase V – Interface Configuration Mentorship (50 hours)
• Phase VI –Status Calls (14 hours)

40-Hour Training Program

The 40-Hour Training Program is best suited for organizations that engage with PilotFish to conduct a POC, a full implementation, or if the trainees have extensive experience with other integration engines. Through a combination of instruction, demonstrations and hands-on exercises, participants become proficient in developing, deploying and maintaining interfaces independently. Once the core training modules of the training program have been completed, the trainer utilizes the interfaces or interface templates created in the POC or implementation to give the trainees hands-on experience on their specific use cases.

PilotFish training programs typically consist of one or two, two-hour daily sessions, depending on the client’s availability.

Custom Curriculum, Continuing Education and Advanced Training

Custom Curriculum: After training, we can create a custom curriculum for your organization that documents your specific use cases and intended use of our software. Using our Knowledge Hub with our existing documentation and tutorial modules and creating custom modules specifically for you, we can provide your teams with reference materials available 24/7 online. As you bring new team members on, you’ll have everything you need to get them trained and up to speed.

Continuing Education: We recommend ongoing educational training to supplement initial training, which can be done remotely via Teams Meetings.

Advanced Training: For project team members who want to receive further training on PilotFish software, advanced training is available. Specific areas for which training is available include installing and/or upgrading the eiPlatform, configuring specific Listeners and Transports, using the Data Mapper to create complex transformations, building and maintaining schema extensions, using Docker Containerization, deploying to AWS and Azure environments and more.